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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kendra Jackson

November 25, 2024

5  out of  5
rating by Kendra Jackson
"Clark and his staff are always warm and caring. They understand your needs and are willing to work with you!"
We responded:
"We make every effort to put our customers needs first. Thanks for your kind words."
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Nikolai Lebedev

November 20, 2024

5  out of  5
rating by Nikolai Lebedev
"My cars, home and umbrella policy are insured by Clark Jackson, State Farm, for about 30 years. The service he provided is very efficient, quick and convenient. All of my car accidents and a home accident were resolved well and for my benefit. Even when I relocated from Charlottesville, where Clark’s office is, to DC, I still prefer him and continue my coverage by Clark. I also must say that, in addition to his exceptional qualification in his business, he is a nice person which is pleasure and helpful to talk to about any aspect of life. I would highly recommend him to everyone who want to have the best insurance protection."
We responded:
"I really appreciate your kind words and have always enjoyed working with you and your family. Thanks"
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Kelly Greenstone

July 25, 2024

5  out of  5
rating by Kelly Greenstone
"Clark has the best office staff. Lindsay is the most knowledgeable and friendly person! Thank you for all of your work and super responsiveness, Lindsay!"
We responded:
"We pride ourselves and providing the best customer service. We look forward to working with you and friends."
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Brian Vaughan

June 13, 2024

5  out of  5
rating by Brian Vaughan
"Clark’s administrative assistant was very helpful yesterday in troubleshooting an issue with my monitor in my car. She is sending me a new one"
We responded:
"Thank you for your feedback, Brian! I'm glad to hear that my administrative assistant was able to assist you effectively with troubleshooting the issue with your car's monitor. We aim to provide helpful and efficient service, and I'm pleased that she is arranging for a replacement to resolve the issue promptly. -Clark"
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Walter Baker

June 13, 2024

5  out of  5
rating by Walter Baker
"It has been 3 years since my last post and the service from Clark Jackson and staff remains second to none. I am extremely pleased with doing business with his office. Whatever the need or time, Clark Jackson, has been there for me to address our insurance needs and services."
We responded:
"Thank you so much for your continued support and kind words, Walter! I'm thrilled to hear that you've been pleased with the service from my office for the past 3 years. Your loyalty and support mean a lot to us, and I'm grateful to have the opportunity to assist you with your insurance needs. -Clark "
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Said Ahmadi

May 27, 2024

1  out of  5
rating by Said Ahmadi
"Mr Clark Jackson is not helpful and he is not professional and he is trouble maker for the costumer I don't recommend anyone to his office,so I payed evry 6 months for my car insurance on the time.3 months ago I should pay some additional fees for my car insurance he didn't send me any bill or massage or Email for the additional fee. I didn't know about the additional fee until I got letter from DMV I do not have car insurance . When I talked about with him ,he didn't help me for now I moved to another agent and everything is gona be okay"
We responded:
"Please give me a call ."
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Adrianna Hoeg

April 25, 2024

5  out of  5
rating by Adrianna Hoeg
"Such a great office with kind, patient and knowledgeable staff."
We responded:
"Thank you for your kind words, Adrianna! We're thrilled to hear that you had a great experience with our office and staff. We pride ourselves on having a team that is not only knowledgeable but also kind and patient. -Clark "
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ljkcville

March 21, 2024

5  out of  5
rating by ljkcville
"We just had a great experience with Clark Jackson’s agency and especially his account representative Lindsay White. When discussing a different policy Lindsay noted that with our additional property if we re-bundled by adding back in auto insurance we could save significant amounts on the homeowners policies. Lindsay was very patient and spent a lot of time over a week going over the details with us. We were very pleased with the savings and really owe it to her!"
We responded:
"Thank you so much for sharing your great experience with my agency and, in particular, with Lindsay White. I'm thrilled to hear that Lindsay was able to help you find significant savings by re-bundling your plans. -Clark Best, "
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Chris-Mary Charlson

February 2, 2024

5  out of  5
rating by Chris-Mary Charlson
"Great prices, fast service and friendly"
We responded:
"Thanks for your kind words and we appreciate you taking time to promote my agency."
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Ian kio

July 29, 2023

5  out of  5
rating by Ian kio
"Excellent service at Clark Jackson State Farm. The staff is responsive, kind, and knowledgeable. After a disastrous event occurred in my house, they took care of us from start to finish... I would be in a world of trouble without them having been such an exceptional organization."
We responded:
"We really appreciate your kind words and look forward to be of assistance in all your insurance needs."
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Caprice Thompson

June 15, 2023

5  out of  5
rating by Caprice Thompson
"Great folks"
We responded:
"Thanks!"
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Larry Brown

June 10, 2023

5  out of  5
rating by Larry Brown
"It’s a good spot"
We responded:
"Glad for your trust and support!"
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Ashley Custer

February 27, 2023

5  out of  5
rating by Ashley Custer
"Needed rentals insurance. Heard amazing things about Clark Jackson’s office. So I went ahead and reached out to them. Sylvia went above and beyond to make sure I was good. Can’t wait to continue business with them. I highly recommend everyone I meet to go through Sylvia."
We responded:
"Ashley, thank you so much for your review! I am glad Sylvia could assist you with your renters insurance needs, she is a great representative of the Good Neighbor service that our Charlottesville office strives to provide. Thank you for choosing to work with our team! "
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briana Kelly

February 27, 2023

5  out of  5
rating by briana Kelly
"They went above and beyond to get me rentals insurance. The team is Soo amazing and kind. If you aren't with Clark Jackson State Farm office. Most definitely switch your insurance and get on to them. 10 stars out of 10"
We responded:
"Thank you for your kind words regarding our team, Briana! I am so happy that we could assist you with your renters insurance plan. We look forward to continuing to serve you so don’t hesitate to call or visit our Charlottesville office if you have any additional questions. "
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Emily Alaia

February 25, 2023

5  out of  5
rating by Emily Alaia
"The Clark Jackson State Farm office is the best! Lindsay is always helpful with anything I have questions on and is so knowledgeable! What a great team! Thanks for making the confusion of insurance policies so easy to understand."
We responded:
"Thank you, Emily, for your positive feedback regarding your experience with our State Farm team in Charlottesville. Helping our Good Neighbors understand insurance is our mission and we appreciate you choosing to work with our office. Please don’t hesitate to give us a call anytime you have questions! "
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Ian Pallini

April 26, 2022

5  out of  5
rating by Ian Pallini
"Impressed and pleased with the attention and assistance I receive that is fundamental in running my business. thank you"
We responded:
"Thanks for your kind words and we love working with great clients."
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Nessa2020

March 28, 2022

5  out of  5
rating by Nessa2020
"If you need insurance please go to Clark Jackson office. They always have good deals and they really make you feel like family member. Lindsey is very knowledgeable and helpful. Iam with state farm for years now and I will never ever go nowhere else. My issues were solved always to my favor . Big thank you to Clark Jackson and his staff 💕"
We responded:
"Thanks for your kind words and continued support."
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Janell Banks

March 28, 2022

5  out of  5
rating by Janell Banks
"Amazing staff and great customer service. Lindsay is awesome and a pleasure to work with!"
We responded:
"Thanks for your kind words. We appreciate your years of working with our team and Lindsay does a tremendous job along with Sylvia in keeping our agency the customers agency of choice."
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Dennis Johansen

March 25, 2022

5  out of  5
rating by Dennis Johansen
"Outstanding people and service. By far the best agency for my insurance needs!"
We responded:
"Thanks for your beautiful review! We look forward to providing you the best service available."
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Carolyn Benson

March 24, 2022

5  out of  5
rating by Carolyn Benson
"Lindsay is fantastic at her job she makes her clients feel like family !!"
We responded:
"Thanks for your kind words about Lindsay she is an exceptional multi talker and stays on top of things. Please make her happy and refer all your friends and family."
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Nona Johnson

March 24, 2022

5  out of  5
rating by Nona Johnson
"Clark Jackson is an exceptional insurance agent. He is so professional. I would highly recommend Mr. Jackson as your agent if you are in need of one!"
We responded:
"Thanks for your kind words and everyone is special and a high priority in our agency!"
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Andrew McLynch

March 24, 2022

5  out of  5
rating by Andrew McLynch
"Lindsay is literally the best! She has helped me countless times when I have questions about my coverage or making claims. Knowing that she is always a call away really puts my mind at ease when it comes to the headache that can be insurance."
We responded:
"Thanks so much for your comments. Lindsay loves helping customers like your self. Please refer great people like yourself to our agency."
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Zachary Rumph

March 24, 2022

5  out of  5
rating by Zachary Rumph
"The staff is friendly and very knowledgeable. Excellent customer service."
We responded:
"We appreciate your kind words and support. Keep referring family and friends."
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Joculyn Napper

March 23, 2022

5  out of  5
rating by Joculyn Napper
"I’ve been knowing Mr. Clark Jackson for 30 years.He is a good honest respectful man. I have home and car insurance. And he always been there when I called on him and the family loves him so anyone that needs insurance please call Mr Clark Jackson"
We responded:
"Thanks for your kind words and putting actions into words."
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Crystal Hernandez

March 23, 2022

5  out of  5
rating by Crystal Hernandez
"Lindsay is always so helpful and just an overall delight. I will continue to give Clark Jackson and State Farm my business as long as Lindsay is the face of the business. Thanks for your help! Your spirit is contagious!!"
We responded:
"Thanks for your great review and your appreciation of one of my fabulous team members."